Repair Request

Tell us about your kite and the damage. Submit for a quote or send it in for repair.

Your contact info

📇Have a contact card? Drop a vCard (.vcf) here or click to auto-fill your info.

Company (optional)

First name *

Middle name

Last name *

Email *

Phone *

Address *

Address line 2 (optional)

City *

State *

ZIP *

Country *

Preferred contact method (how should we reach you?)

Email Phone call Text message (SMS)

Your kite

Year *

Brand *

Model *

Size (m) *

Leading edge material *

Serial # *

Model # *

Warranty case

This is a warranty case. I have a case number from the brand's warranty department.The brand will be billed for the approved warranty repair.

What needs repair? *

Mark the damage on the kite / wing

Struts:

Pick the number of struts, choose Oval or Mark, then click on the kite where it's damaged. Switch to Select / move to drag a mark; drag the blue dots to resize an oval. Select a mark and press Delete to remove it.

Photos of the damage (up to 5)

+ Add photo

Drag & drop photos here, or click “Add photo”. 0/5 added.

Approval & terms

Maximum repair cost you approve (USD)

Required if you’re sending it in for repair. For a quote you can leave this blank — we’ll email you the cost first.

Terms & Conditions — Assumption of Risk & Release of Liability

1. Assumption of Risk. Kiteboarding, wingboarding/winging, and related watersports are inherently dangerous activities that can result in serious injury, death, or property damage. I understand and voluntarily assume all risks associated with the use of kiteboarding and wingboarding equipment, including new, used, repaired, reconditioned, or modified gear.

2. Condition of Gear. I understand that inspections and repairs extend the usable life of gear but do NOT guarantee against future failure, and that used or repaired equipment carries inherent risk. I am solely responsible for inspecting my equipment and determining its suitability and safety for my intended use before each use.

3. Release & Covenant Not to Sue. In consideration of the services provided, I — on behalf of myself, my heirs, executors, and assigns — release, waive, and forever discharge, and agree never to sue, KiteGearFix, its owners, officers, employees, and agents from and for any and all liability, claims, demands, damages, or causes of action of any kind, whether for personal injury, death, property damage, or other loss, arising out of or related to the use of any kiteboarding or wingboarding equipment that was inspected, serviced, repaired, reconditioned, or sold by KiteGearFix, to the fullest extent permitted by law.

4. Communication Consent. I consent to KiteGearFix contacting me about my quote, repair, and order status using the contact details and preferred method(s) I provided — phone call, email, and/or text message (SMS) — including service and status updates. Message and data rates may apply for texts; I can opt out of texts at any time by replying STOP, and I may update my contact preferences by contacting KiteGearFix.

5. Acknowledgment. I am of legal age, I have read and understood these terms, and I am accepting them knowingly and voluntarily.

* I have read, understand, and accept the Terms & Conditions, Assumption of Risk, and Release of Liability above. I also authorize KiteGearFix to inspect my kite/wing and, if I choose to proceed, to repair it up to an amount I approve. (required)

Privacy: we record basic, non-personal visit info (approximate location, device and referring site) to understand how this form is used and improve our service. We never sell your data. The repair details you submit are used only to service your request.

Shipping *

I'll ship it myself (use my own label)Please send me a shipping labelI'll drop off / pick up at the KiteGearFix location

* mandatory fields

A quote creates no obligation. A repair request starts your ticket and (if you gave an email) sends a printable summary to include with your kite.